Dispatch & Inspections Coordinator
Company: Metro Fire + Security
Location: Gilbert
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Description: Company Metro Fire
Security has been serving Arizona since 1972. We are a full-service
fire protection company that offers statewide service. We are a
family-owned business that prides itself on customer service and
integrity. Our staff of friendly and experienced professionals are
dedicated to proving quality service. From initially selling and
servicing fire extinguishers, we have transformed ourselves into a
full-service fire and life safety corporation. We now specialize in
sprinkler system testing, repair and installation, kitchen and
restaurant systems, fire alarm design, installation and service,
backflow prevention devices, full service alarm monitoring, fire
pump repair and installation, and underground hydrant repairs and
installation, among the many services we offer. Great company
culture and room for growth. The Inspection Coordinator is Metro
Fire’s first point of contact for non-emergency calls. The
Coordinator will primarily be responsible for monitoring routes,
transferring messages, and scheduling technicians. To be able to
excel in this position, the desired candidate is able to multi-task
in stressful conditions, has excellent communication skills, and
has strong organizational and interpersonal skills.
Responsibilities Candidate will perform a variety of customer
service, dispatching, and administrative duties required for
scheduling life safety systems inspections Coordinating the
scheduling of inspections based on scheduling and compliance
requirements Answer non-emergency calls/emails and document
important information through company software Respond to any
issues and follow-up by coordinating with appropriate technicians
and/or departments Help reassign work as needed, making judgments
based on current workloads and priorities Use phone and computer
system to direct technicians to the appropriate sites Verify all
dispatched tickets are completed Review inspection reports for
accuracy and identify any issues Perform other related duties as
assigned or required Requirements: High school diploma/ GED 1 year
prior, relevant work experience, specifically with dispatching Able
to work Monday - Friday, between the hours of 6:30 AM – 5:30 PM
Working knowledge of Microsoft Office Suite Able to multi-task and
prioritize work according to urgency Able to work well under
pressure High precision/detail-oriented Excellent communication and
interpersonal skills Fast typing with experience in data entry Does
not take short-cuts; works effectively and efficiently while
performing all aspects of the required job Preferred Knowledge of
fire systems and tools Experience working in Profit Zoom, Building
Reports, Compliance Engine and Paylocity Bilingual – ability to
speak Spanish Benefits Medical Dental Vision Paid Time Off Paid
Holidays 401(k) matching
Keywords: Metro Fire + Security, Prescott Valley , Dispatch & Inspections Coordinator, Administration, Clerical , Gilbert, Arizona
