Quality Management Analyst
Company: Polara Health
Location: Prescott Valley
Posted on: November 21, 2022
Full-time position (40 hours weekly) We Value Our Employees By
Offering:Medical, Dental, Life, and Health Care BenefitsUp to 3
weeks of paid/sick time off plus 10 Holidays per year Polara
Health, Serving on the front-lines of mental health treatment in
Yavapai County since 1966, Polara Health (formerly West Yavapai
Guidance Clinic) is uniquely positioned to improve access for
people in need of high quality and affordable holistic care. We are
a beacon of hope, help and healing for over 7,000 individual and
families and 1,300 children annually. Focused on addressing the
whole person through a client centered approach, we offer holistic,
transformative services that are tailored to address the unique
needs of each client, address the social determinants of health and
ensure coordination of care with loved ones and other integrated
service providers.The Quality Management Analyst will work under
the supervision of the Chief Quality Officer to ensure Polara
Health provides high quality integrated care services in a
professional manner which aligns with all federal, state and local
regulatory guidelines. The QM Analyst plays a role in meeting
annual quality management improvement plan goals. The QM Analyst
will act as a source of validity, legality and goal achievement
with direct care staff as the Outpatient, Residential and Primary
Care Complaint Liaison. The QM Analyst is responsible for the final
review and submission of all Critical Incident Reports to external
parties as required. The QM Analyst is the liaison for the grantors
and aide to the CQO regarding all Quality of Care concerns.
Qualifications (Education, Credentials, Experience and Age- and/or
Disability-Specific Populations)Minimum of Bachelor's degree
(Master's degree preferred), or 2 years of professional experience.
If Licensed, maintains professional requirements and willing to
provide/train for Supervision as needed.Proficient with data
management, analysis and utilization of MS Office Excel. Excellent
analytical and problem-solving skills.Excellent communication
skills, both verbal and written. Strong people skills to engage
staff as department liaison. Ability to navigate electronic medical
record and other databases.Self-starter who is motivated,
energetic, and enthusiastic. ESSENTIAL
DUTIES/RESPONSIBILITIES:Displaying adherence to Polara Health's
mission and vision as well as departmental goals for continuous
quality improvement. Supports all organizational, state, and
federal policies and regulatory guidelines. Collaborating with
internal and external partner supervisors and staff for improved
communication and efficiency in work flow. Ability to take
direction and execute, maintain and track assigned projects, audits
and other assigned duties, independently. Complete reports
regarding complaints for data analysis and improvement planning.
Perform comprehensive chart analysis in order to provide insight on
gaps in services and ideas regarding performance improvement
activities. Create reports and analysis of assigned projects.
Maintains confidentiality and excellent communication skills with
partner agencies, clients and staff to provide conflict resolution
and attain excellent customer service. Investigate and document
resolution with respect for the rights and wishes of clients,
patients, visitors and Polara Health employees. Maintains all
reporting responsibilities regarding Critical Incident Reports.
Collaborate with staff and participate in all assigned committee
meetings to aid in process improvement and brainstorming.Preform
other duties as assigned. This position is considered
Safety-Sensitive by Polara health. EOE/Non-smoking facility.
Pre-employment drug screening/background check required. ** All
candidates must be able to obtain a DPS Fingerprint Clearance card.
It is the policy of Polara Health not to discriminate against any
employee or any applicant for employment because of age, race,
religion, color, handicap, sex, physical condition, disability,
sexual orientation, protected veteran status or national origin.
This policy shall include, but not be limited to, the following:
recruitment and employment, promotion, demotion, transfer,
compensation, selection for training including apprenticeship,
layoff and termination. Polara Health further agrees to take
affirmative action to ensure equal employment opportunities.
Keywords: Polara Health, Prescott Valley , Quality Management Analyst, Executive , Prescott Valley, Arizona
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