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Supervisor, Care Management - LTSS

Company: Arizona Complete Health
Location: Ash Fork
Posted on: July 1, 2024

Job Description:

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Candidate must reside in the state of ArizonaPosition Purpose:
Supervises the care coordination team that serves long-term care members to promote quality and efficacy of care management delivery. Supervises day-to-day escalations and care management issues related to members or providers.

  • Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements
  • Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs
  • Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns
  • Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers
  • Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones
  • Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care
  • Assists with onboarding, hiring, and training long-term care management team members
  • Leads and champions change within scope of responsibility
  • Performs other duties as assigned
  • Complies with all policies and standardsEducation/Experience:
    Requires a Bachelor's degree and 4+ years of related experience.Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: Arizona Complete Health, Prescott Valley , Supervisor, Care Management - LTSS, Executive , Ash Fork, Arizona

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