Director EHR Applications - Flagstaff, AZ

Company: Northern Arizona Healthcare
Location: Flagstaff
Posted on: June 1, 2025

Job Description:

OverviewThe Director of EHR applications will manage a team of IS staff. The Director plans and directs all aspects of design, implementation, and maintenance of clinical and financial information systems to effectively apply technology solutions to improve clinical and financial operations. The Director performs administrative and management functions for the health system's IS area. The Director is responsible for translating the mission, strategic goals, and program priorities of the organization into department operations. The Director will be responsible for providing leadership, direction, and management of information systems that directly support clinical information system solutions. The Director manages the analysis, selection, design, implementation, and support of clinical and financial information systems solutions to manage and improve operations. Plans, prioritizes, summarizes, directs, and supervises staff, users, and vendors in clinical systems development and support functions with an emphasis on complete, accurate, compliant, and secure systems. Provides insight and the appropriate level of reporting to various leaders and partners within the organization. Ensures that limitations and constraints (cost, time, volumes, benefits, and risks) and controls (security, audit, operational) are considered, documented, and reported to the CIO.ResponsibilitiesPeople Management

• Chairs, co-chairs, or attends meetings and steering committees as appropriate, serving as the voice of IT best practices and includes, brings, or engages necessary IT personnel/leadership as needed.
• Manages, communicates, and escalates EHR issues, concerns, and needs related to Information Technology and support.
• Engages vendors as appropriate to address issues, service priorities, and holds them accountable to establish agreements and SLAs.
• Ensures that inpatient support strategies and priorities align with NAH's strategic, financial, and operational goals.
• Provides an open forum for staff discussions of ideas and opinions in support of teamwork and communication.
• Effectively communicates strategies, priorities, and work assignments, delegates as appropriate, and follows up to establish accountability.
• Holds employees to high standards of performance and accountability, providing counseling and coaching on areas of improvement.
• Builds strong working relationships with clinical end users, inpatient departments, and leaders to remove barriers for success and deliver optimal informatics services within the acute setting.Data Integrity
  • Coordinates the collection and analysis of metrics related to benefits realization and ROI in EHR systems.
  • Works with the Director of Informatics to assess workflow needs.
  • Manages the impact of new or modified EHR systems on patient confidentiality and privacy.
  • Monitors system performance and compliance with EHR standards, reporting anomalies or issues to IT and impacted departments.
  • Facilitates coordination, change control, and resource management in concert with technical IT services.Compliance/Safety
    • Responsible for timely reporting of safety-related incidents via the Midas/RDE tool; attends safety training; performs work safely; monitors safety issues.
    • Stays current and complies with relevant regulations, statutes, and policies.
    • Ensures certifications/licenses are up-to-date.
    • Completes mandatory and job-specific training timely.
    • Maintains visibility and accessibility to staff during regular hours to foster communication.Fiscal Responsibility
      • Designs and executes the EHR support model supporting NAH growth, uptime, and system performance.
      • Assists in planning and budgeting for operational budgets related to clinical and financial systems.
      • Coordinates maintenance, upgrades, and optimization of EHR systems.Operational Management
        • Champions process improvement, standardization, and efficient workflows.
        • Collaborates on EHR workflow maturity and standardization to meet organizational and regulatory needs.
        • Delivers high-quality written work, proposals, and presentations.
        • Manages resources, vendors, and staff to high standards, addressing performance issues professionally.
        • Supports evaluation, strategic planning, and implementation of EHR projects and enhancements.QualificationsEducationBachelor's degree required; Master's preferred.Certification & LicensuresLean Six Sigma Green/Black Belt (preferred); Project Management Professional (PMP) (preferred).Experience
          • Minimum 5 years supporting Oracle Health EHR systems (required).
          • Minimum 8 years in implementation, redesign, or process work involving clinical system deployment (preferred).
          • Proven leadership skills across organizational levels (preferred).Understanding of computers and competence in basic software programs are essential due to the integration of technology in healthcare.CALL REQUIRED: Subject matter expert call; physical response may not be necessary.
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Keywords: Northern Arizona Healthcare, Prescott Valley , Director EHR Applications - Flagstaff, AZ, Executive , Flagstaff, Arizona