Manager, Care Team
Company: Independent Living Systems
Location: Glendale
Posted on: February 16, 2026
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Job Description:
Job Description Job Description We are seeking a Manager, Care
Team to join our team at Independent Living Systems (ILS). ILS,
along with its affiliated health plans known as Florida Community
Care and Florida Complete Care, is committed to promoting a higher
quality of life and maximizing independence for all vulnerable
populations. About the Role: The Manager, Care Team plays a pivotal
role in ensuring the delivery of high-quality health care services
to members. This position is responsible for overseeing the daily
operations of the care team, ensuring that all staff members are
effectively trained and supported in their roles. The Manager will
work closely with healthcare professionals to develop and implement
care plans that meet the diverse needs of members. Additionally,
this role involves monitoring member outcomes and satisfaction to
continuously improve service delivery. Ultimately, the Manager of
the Care Team is dedicated to fostering a compassionate and
efficient environment that prioritizes member well-being and
safety. Minimum Qualifications: Bachelor's degree in Nursing,
Health Administration, or a related field required. Minimum of 5
years of experience in a healthcare setting, with at least 2 years
in a supervisory role required. Current nursing license or relevant
certification preferred. Requires knowledge of and experience
working with community agencies and programs. Requires experience
with Medi-Cal eligibility guidelines, application, and
renewal/redetermination process. Requires strong problem-solving
and customer service skills. Must be a CA Resident, and must reside
in CA while employed. Current and valid California (CA) Driver’s
License. Must use personal vehicle and current vehicle registration
required. Proof of auto insurance required, must maintain CA
minimum insurance coverage. BCLS CPR Certification required.
Preferred Qualifications: Master's degree in Social Work, Nursing,
Health Administration, or a related field. Experience with
electronic health record (EHR) systems. Responsibilities: Conducts
interviews and hiring of direct reports. Completes a ninety-day
introductory and annual performance evaluation of each direct
report. Facilitates professional growth and improved proficiency of
staff who are direct and indirect reports through mentoring and
training. Conducts ongoing performance management of each direct
report; establishes performance goals; and measures performance
against goals. Ensure the development and implementation of care
plans in collaboration with the care team, healthcare
professionals, caregivers, and members. Coordinate daily operations
of the care team, including scheduling, resource allocation, and
workflow management. Monitor patient care quality metrics and
implement improvement plans to address any gaps or challenges.
Collaborate with healthcare providers, administrative staff, and
external partners to ensure seamless care coordination. Manage
compliance with healthcare regulations, organizational policies,
and safety standards. Conduct one on ones, audits and regular team
meetings to support professional growth and accountability. Develop
and implement training programs to enhance team skills and
knowledge. Address patient and staff concerns promptly and
effectively to maintain a positive care environment.
Keywords: Independent Living Systems, Prescott Valley , Manager, Care Team, Healthcare , Glendale, Arizona
