Housekeeping Supervisor
Company: Marriott Hotels Resorts
Location: Phoenix
Posted on: April 1, 2026
|
|
|
Job Description:
Description POSITION SUMMARY Inspect guest rooms, public areas,
pool, etc. after being cleaned by Housekeeper to ensure quality
standards. Run sold room reports, verify room status, determine
discrepant rooms, prioritize room cleaning, and update status of
departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of
Housekeeping, Engineering, Front Office, and Laundry. Document and
resolve issues with discrepant rooms with the Front Desk. Prepare,
distribute, and communicate changes in room assignments.
Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating,
counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures;
report any maintenance problems, safety hazards, accidents, or
injuries; complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests’ service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with
others; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards.
Move, lift, carry, and place objects weighing less than or equal to
55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and
other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Stand, sit, kneel, or walk for an extended
period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Enter and locate work-related information
using computers and/or point of sale systems. Read and visually
verify information in a variety of formats (e.g., small print).
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION Education: High school diploma or G.E.D.
equivalent. Related Work Experience: At least 1 year of related
work experience. Supervisory Experience: At least 1 year of
supervisory experience. License or Certification: None At Marriott
International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We
actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis
protected by applicable law.
Keywords: Marriott Hotels Resorts, Prescott Valley , Housekeeping Supervisor, Hospitality & Tourism , Phoenix, Arizona
