Pt Access Team Lead

Company: Yavapai Regional Medical Center
Location: Prescott Valley
Posted on: February 18, 2021

Job Description:

Job SummaryThe Patient Access Team Lead supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality by being responsible for the planning and coordination of the daily Patient Access (Admitting) operations. Conducts staff education and training to support department efficiency and effectiveness.Job QualificationsRequired Qualifications:High School graduate or GEDTwo years of experience in hospital or medical clinic business processes e.g. Patient Access, Insurance Authorization, Patient Financial Services, Patient Accounting, Patient Scheduling OR three years of general business process experience with a minimum of three months of YRMC Patient Access experience, six months preferredDemonstrated knowledge of medical terminologyKnowledge and understanding of processes and systems related to registration and patient eligibility systemsState of Arizona Notary Public obtained within 60 days of hireExcellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer serviceKnowledge of the principles and processes for providing effective customer service, including customer needs assessment, meeting quality standards for delivered services and evaluation of customer satisfactionExcellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environmentComputer literacy and proficiency in Microsoft Windows including experience using multiple software/computer applications simultaneouslyBasic proficiency with MS Office (Outlook, Word, Excel)Ability to effectively capture information and accurately enter the data into software applicationsProficiency with patient registration computer applicationsPreferred Qualifications:Previous leadership experienceExperience in training and staff development activitiesElectronic Medical Record (EMR) experience preferred; Cerner strongly preferred Must pass pre-employment screeningCompany OverviewYavapai Regional Medical Center is a not-for-profit, integrated healthcare provider that offers a broad range of inpatient and outpatient services. Our healing network includes two full-service acute care hospitals, primary and specialty care clinics, the YRMC Wellness Center and the YRMC Del E. Webb Outpatient Center. YRMC's unmatched continuum of care covers a 5,500 square mile service area and includes cardiac surgery, neurosurgery, a comprehensive Women's Health Pavilion and Arizona's only Patient Blood Management Program. YRMC has earned numerous awards for quality and has earned national recognition as an exceptional provider of care. Our MissionTo provide comprehensive, high quality healthcare consistent with our communities' needs.Our VisionCreating a "Total Healing Environment" wherein the people of YRMC work in partnership with the patients and their families seeking peace of mind and peace of heart as well as physical cures or comfort because we understand the indivisible relationship that exists between body, mind and the human spirit. Our ValuesRespect: Behaving in a way that honors self and tegrity: Being consistent and honest in word and deed. Accountability: Following through and being answerable for one's mitment: Demonstrating dedication to one's work, personal development, the organization, the Mission and the Vision.Quality: Providing service excellence.

Keywords: Yavapai Regional Medical Center, Prescott Valley , Pt Access Team Lead, Other , Prescott Valley, Arizona