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Financial Counselor PFS

Company: Yavapai Regional Medical Center
Location: Prescott Valley
Posted on: November 16, 2021

Job Description:

Job Summary

The Financial Counselor supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality by analyzing patient's financial status and determining eligibility for insurance enrollment and/or financial assistance programs. Responds to telephone and written inquiries related to patient accounts. Assists patients with questions and concerns, explains charges and responds to other related inquiries.

Job Qualifications

Required Qualifications:

  • High School graduate or GED
  • One year of hospital or clinic insurance billing or collection experience
  • One year of healthcare customer service experience; hospital business office preferred
  • General knowledge of charity, bad debt and collection procedures
  • Certified Application Counselor certification obtained within six months of hire
  • Basic knowledge and understanding of State Medicaid program
  • Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service
  • Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment
  • Ability to maintain acute attention to detail
  • Basic computer literacy and proficiency in Microsoft Windows
  • Basic proficiency with MS Office (Outlook, Word, Excel)
    Preferred Qualifications:
    • Experience with insurance billing computer applications
      *Must pass pre-employment screening

      Company Video

      Company Overview

      Yavapai Regional Medical Center is a not-for-profit, integrated healthcare provider that offers a broad range of inpatient and outpatient services. Our healing network includes two full-service acute care hospitals, primary and specialty care clinics, the YRMC Wellness Center and the YRMC Del E. Webb Outpatient Center. YRMC's unmatched continuum of care covers a 5,500 square mile service area and includes cardiac surgery, neurosurgery, a comprehensive Women's Health Pavilion and Arizona's only Patient Blood Management Program. YRMC has earned numerous awards for quality and has earned national recognition as an exceptional provider of care.

      Our Mission
      To provide comprehensive, high quality healthcare consistent with our communities' needs.

      Our Vision
      Creating a "Total Healing Environment" wherein the people of YRMC work in partnership with the patients and their families seeking peace of mind and peace of heart as well as physical cures or comfort because we understand the indivisible relationship that exists between body, mind and the human spirit.

      Our Values
      Respect: Behaving in a way that honors self and others.
      Integrity: Being consistent and honest in word and deed.
      Accountability: Following through and being answerable for one's performance.
      Commitment: Demonstrating dedication to one's work, personal development, the organization, the Mission and the Vision.
      Quality: Providing service excellence. Associated topics: customer, guest, health, inside sales, insurance agent, insurance sales, lead sales agent, life insurance agent, sales, sales position

Keywords: Yavapai Regional Medical Center, Prescott Valley , Financial Counselor PFS, Other , Prescott Valley, Arizona

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