People and Culture Coordinator
Company: The Wilde Resort & Spa
Location: Sedona
Posted on: September 17, 2023
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Job Description:
Job Details
Job Location: The Wilde Resort & Spa - Sedona, AZ
Salary Range: $20.00 - $20.00 Hourly
Description
PEOPLE & CULTURE (HR) OFFICE COORDINATOR - THE WILDE RESORT
$20.00/hourly
About our resort and our company:
Become part of the team that is recognized as the #1 boutique
resort in Sedona and part of a growing company called Springboard
Hospitality.
We are centrally located in West Sedona, on 89A at the base of
Thunder Mountain.
We have a culture that ensures all guides feel welcome, cared for
and eager to return, each and every day. Great benefits and
vacation plan.
Springboard is a 30-year-old company turned start-up that is making
waves in Hospitality!
With over forty hotels and resorts and home offices in Los Angeles
and Waikiki, Springboard Hospitality has reinvented itself from a
successful thirty-year legacy small-scale hospitality management
company. Join us as we launch into our next thirty years (and
beyond) as the leader in independent and soft-branded lifestyle
hotels.
Be a part of a team that values innovative thinkers from diverse
backgrounds to help define a new intersection of bold ideas and
problem solvers.
Springboard has undergone a process of identifying five key words
that define our essential characteristics. It is our belief that
others who also identify with these key words as mirror images of
themselves, have untapped potential to help create an innovative
hotel management company while being their best selves each and
every day. Those five words are...
PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED >
COLLABORATIVE.
Primary mission:
The People & Culture (Human Resources) Coordinator is responsible
for assisting the People & Culture team with a variety of Human
Resource and accoutning activities. This activities include;
recognition events and activities, welcoming and onboarding of new
team members, organization and filing of employee documents,
supporting the communication or distribution of benefits, training
of software and processes that our guides need to know. Ambassador
of our Wilde Hospitality Culture, which means we work hard, but
also laugh and smile a lot!
SCOPE OF WORK + TEAM
- Reports to Director of Finance and People & Culture & Staff
Accountant
- Works closely with General Manager, Director of Spa, Director of
Rooms, Director of Sales and Marketing and Director of Property
Operations
- Supports All Guides To Ensure They Have All Tools and Resources
They Need To be Successful in area that involve People and
Culture
- Typical Schedule is Monday - Friday. Eight Hours Shifts. Special
needs at the property could require schedule flexibility.
RESPONSIBILITIES
- Maintain a warm and friendly demeanor
- Effectively communicate both verbally and written, with all
guests in a friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
- Attend all hotel required meetings and trainings.
- Assist in the day-to-day operations of the People & Culture and
Accounting Department including but not limited to creating and
maintain filing systems; distribute and routing mail; maintaining
office supplies; collaterals and forms; respond to phone calls and
inquiries; prepare, create and distribute People & Culture or
Accouting related correspondence as needed.
- Maintain confidentiality at all times and must secure all
associate and company records; ensure that all associate issues and
information are kept confidential on a business need-to-know
basis.
- Process job requisitions: assist in advertising approved open
positions and process applications, conducting and documenting
reference checks, background checks and enter data in other new
hire vendor sites as needed; follow through on all new hire
processes and procedures.
- Maintain an open-door policy; respond to inquiries, requests,
listen and respond appropriately to concerns of associates and
management regarding Human Resources programs, policies and
guidelines.
- Prepare, maintain and organize all Human Resources files.
- Input and update HRIS new hires, terms, payroll action forms in a
timely manner. Enter all personnel information and updates in
Payroll/HR Profile/Time Clocks.
- Assist with reporting accidents and injuries to to the workers'
compensation carrier and corporate office; report unsafe work
conditions.
- Assist with the Orientation process: coordinate with Area
Director of Operations & Talent Recruitment & Culture, sister
hotels to schedule monthly new hire orientation; assist in set-up
and putting together material for the meeting.
- Provide benefit packets to all new hire associates and ensure
timely completion of benefit enrollment forms, check for accuracy
and enter enrollments, changes and terminations in carrier
websites.
- Assist with the Team Member of the Month/Quarter, if any, by
distributing nomination forms and arrange recognition program.
Assist with team member Employee Relations Events.
- Support the termination or property transfer process; ensure that
all paperwork is complete and IT functions have been turned
off.
- Keep employee bulletin boards current and organized. Post memos,
pictures of employee events, loss prevention materials and other
appropriate Springboard material.
- Read, understand and follow all company policies and procedures;
ensure compliance to Springboard policies and procedures at hotel
and adherence to company expectations and standards.
- Maintain regular attendance in compliance with Springboard
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Springboard Hotel Standards and regulations to
encourage safe and efficient hotel operations.
- Assist accounting with month end closing procedures as needed
- Perform other duties as requested by management.
Keywords: The Wilde Resort & Spa, Prescott Valley , People and Culture Coordinator, Other , Sedona, Arizona
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