PEOPLE AND CULTURE COORDINATOR

- Maintain a warm and friendly demeanor
- Effectively communicate both verbally and written, with all guests in a friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Attend all hotel required meetings and trainings.
- Assist in the day-to-day operations of the People & Culture and Accounting Department including but not limited to creating and maintain filing systems; distribute and routing mail; maintaining office supplies; collaterals and forms; respond to phone calls and inquiries; prepare, create and distribute People & Culture or Accouting related correspondence as needed.
- Maintain confidentiality at all times and must secure all associate and company records; ensure that all associate issues and information are kept confidential on a business need-to-know basis.
- Process job requisitions: assist in advertising approved open positions and process applications, conducting and documenting reference checks, background checks and enter data in other new hire vendor sites as needed; follow through on all new hire processes and procedures.
- Maintain an open-door policy; respond to inquiries, requests, listen and respond appropriately to concerns of associates and management regarding Human Resources programs, policies and guidelines.
- Prepare, maintain and organize all Human Resources files.
- Input and update HRIS new hires, terms, payroll action forms in a timely manner. Enter all personnel information and updates in Payroll/HR Profile/Time Clocks.
- Assist with reporting accidents and injuries to to the workers' compensation carrier and corporate office; report unsafe work conditions.
- Assist with the Orientation process: coordinate with Area Director of Operations & Talent Recruitment & Culture, sister hotels to schedule monthly new hire orientation; assist in set-up and putting together material for the meeting.
- Provide benefit packets to all new hire associates and ensure timely completion of benefit enrollment forms, check for accuracy and enter enrollments, changes and terminations in carrier websites.
- Assist with the Team Member of the Month/Quarter, if any, by distributing nomination forms and arrange recognition program. Assist with team member Employee Relations Events.
- Support the termination or property transfer process; ensure that all paperwork is complete and IT functions have been turned off.
- Keep employee bulletin boards current and organized. Post memos, pictures of employee events, loss prevention materials and other appropriate Springboard material.
- Read, understand and follow all company policies and procedures; ensure compliance to Springboard policies and procedures at hotel and adherence to company expectations and standards.
- Maintain regular attendance in compliance with Springboard Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Springboard Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Assist accounting with month end closing procedures as needed
- Perform other duties as requested by management.