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Company: The Wilde Resort & Spa
Location: Sedona
Posted on: September 18, 2023

Job Description:

Job Details

Job Location: The Wilde Resort & Spa - Sedona, AZ

Salary Range: $20.00



About our resort and our company:

Become part of the team that is recognized as the #1 boutique resort in Sedona and part of a growing company called Springboard Hospitality.

We are centrally located in West Sedona, on 89A at the base of Thunder Mountain.

We have a culture that ensures all guides feel welcome, cared for and eager to return, each and every day. Great benefits and vacation plan.

Springboard is a 30-year-old company turned start-up that is making waves in Hospitality!

With over forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy small-scale hospitality management company. Join us as we launch into our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...


Primary mission:

The People & Culture (Human Resources) Coordinator is responsible for assisting the People & Culture team with a variety of Human Resource and accoutning activities. This activities include; recognition events and activities, welcoming and onboarding of new team members, organization and filing of employee documents, supporting the communication or distribution of benefits, training of software and processes that our guides need to know. Ambassador of our Wilde Hospitality Culture, which means we work hard, but also laugh and smile a lot!


- Reports to Director of Finance and People & Culture & Staff Accountant
- Works closely with General Manager, Director of Spa, Director of Rooms, Director of Sales and Marketing and Director of Property Operations
- Supports All Guides To Ensure They Have All Tools and Resources They Need To be Successful in area that involve People and Culture
- Typical Schedule is Monday - Friday. Eight Hours Shifts. Special needs at the property could require schedule flexibility.

- Maintain a warm and friendly demeanor
- Effectively communicate both verbally and written, with all guests in a friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Attend all hotel required meetings and trainings.
- Assist in the day-to-day operations of the People & Culture and Accounting Department including but not limited to creating and maintain filing systems; distribute and routing mail; maintaining office supplies; collaterals and forms; respond to phone calls and inquiries; prepare, create and distribute People & Culture or Accouting related correspondence as needed.
- Maintain confidentiality at all times and must secure all associate and company records; ensure that all associate issues and information are kept confidential on a business need-to-know basis.
- Process job requisitions: assist in advertising approved open positions and process applications, conducting and documenting reference checks, background checks and enter data in other new hire vendor sites as needed; follow through on all new hire processes and procedures.
- Maintain an open-door policy; respond to inquiries, requests, listen and respond appropriately to concerns of associates and management regarding Human Resources programs, policies and guidelines.
- Prepare, maintain and organize all Human Resources files.
- Input and update HRIS new hires, terms, payroll action forms in a timely manner. Enter all personnel information and updates in Payroll/HR Profile/Time Clocks.
- Assist with reporting accidents and injuries to to the workers' compensation carrier and corporate office; report unsafe work conditions.
- Assist with the Orientation process: coordinate with Area Director of Operations & Talent Recruitment & Culture, sister hotels to schedule monthly new hire orientation; assist in set-up and putting together material for the meeting.
- Provide benefit packets to all new hire associates and ensure timely completion of benefit enrollment forms, check for accuracy and enter enrollments, changes and terminations in carrier websites.
- Assist with the Team Member of the Month/Quarter, if any, by distributing nomination forms and arrange recognition program. Assist with team member Employee Relations Events.
- Support the termination or property transfer process; ensure that all paperwork is complete and IT functions have been turned off.
- Keep employee bulletin boards current and organized. Post memos, pictures of employee events, loss prevention materials and other appropriate Springboard material.
- Read, understand and follow all company policies and procedures; ensure compliance to Springboard policies and procedures at hotel and adherence to company expectations and standards.
- Maintain regular attendance in compliance with Springboard Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Springboard Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Assist accounting with month end closing procedures as needed
- Perform other duties as requested by management.

Keywords: The Wilde Resort & Spa, Prescott Valley , PEOPLE AND CULTURE COORDINATOR, Other , Sedona, Arizona

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