Activities Ambassador - Part-time
Company: Enchantment Group Management Company LLC
Location: Sedona
Posted on: April 26, 2024
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Job Description:
*Overview:*Are you outgoing, energetic, passionate, and
authentic? Enchantment Resort and Mii amo Spa is the perfect spot
for you!At Enchantment, we work together to create and deliver
extraordinary experience for all guests and team members here at
the resort. Our culture is fast-paced, collaborative, inclusive,
engaging, and we have one of the best views you'll ever find! Come
join us!*How you will enjoy your day:*Assist Enchantment Resort
guests as needed by providing hiking / biking recommendations,
general resort information, and any other assistance they may need
during their stay. Answer phones and fill out Ambassador Lead
sheets for Adventure Advisors to assist in booking tours. Assist in
the prepping and rental of Mountain Bikes.*Work Performed:** Greet
guests within the Trail House and provide exceptional service.*
Inform guests of activities offerings, including guided hikes,
mountain bike rides, and Grand Canyon tours.* Give directions on
hiking/biking trails for resort guests in need of additional
information.* Assist in prepping Bike Rentals.* Answer phone at
front desk of trail house and assist with any guest inquiries.*
Assist in facilitating hike and bike activities, including checking
guests in for their guided hike or mountain bike ride, or other
activity.* Other duties as assigned.*Responsibility and
Authority:** Understand the basic functions of various departments,
including Concierge, Camp Coyote, Tennis, Grand Canyon tours, Guest
programs, Special Events, Hike and Bike programs, local activities
through a training program outlined by the Outdoor Adventure
Manager and Activities Director.* Use good judgement by acting in
the best interest of the company when the Activities Supervisor or
Director are absent or unavailable.* Be available on-call based
upon occupancy and availability of tasks and work flexible hours*
Make sound business decisions that first take into consideration
the welfare of the guest, staff, and the resort when dealing with
guest complaints* Complete projects on time with accuracy without
direct supervision* Implement, organize, and direct activities,
special events & promotions at the direction of the Outdoor
Adventure Manager and Activities Director.* Responsible for guests'
safety when loaning out equipment and when guiding hikes (refer to
Hiking Guide job description)*Minimum Requirements*:College Degree
preferred. Two years of sales experience preferred. Passion for the
outdoors. Previous sales experience in the outdoor industry (hiking
and/or mountain biking industry) a plus. Must have strong
organizational skills, excellent written and verbal communication
skills and be able to perform and prioritize multiple tasks with
ease. Outgoing, friendly, and team oriented. Strong computer skills
including Microsoft Office (Word, Excel, Power Point).
Self-motivated, organized, and outgoing with strong people skills.
Excellent team member relations skills. Must be able to maintain
current CPR and first aid certification. Must be able to work a
flexible schedule including evenings, weekends, and
holidays.*Benefits and Perks:*Our team members get to enjoy a free
shift meal in our team member cafe, free shuttle service from
Cottonwood, room and dining discounts, opportunities for career
development and more!*Come join our extraordinary
team!**#ERMA01*Job Type: Part-timePay: $16.50 - $25.00 per hourWork
Location: In person
Keywords: Enchantment Group Management Company LLC, Prescott Valley , Activities Ambassador - Part-time, Other , Sedona, Arizona
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