Sales Support Rep I Inside Sales
Company: Builders FirstSource
Location: Prescott Valley
Posted on: February 5, 2020
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Job Description:
Prescott Valley AZ Lumber - 6601 E 2nd St (86314), 6601 E 2nd
St, Prescott Valley, Arizona, United States of AmericaReq #13660
Friday, November 1, 2019 Provides support to the outside and inside
sales team including administrative support and/or customer
service. Provides accurate and timely support to the outside sales
team, members of the inside sales team and/or to customers. Handles
incoming phone calls and e-mails from customers and provides
requested information in a timely and efficient manner. Answers
customer questions regarding topics such as pricing, availability,
delivery, backorders, specifications, returns, credits and order
placements. Monitors scheduled shipping dates to ensure timely
delivery and expedite, as needed. Investigates customer complaints
or concerns. Relays customer concerns to others on the sales team
and assists in investigating the issue. Resolves issues within
company guidelines. As needed, escalates larger concerns to more
experienced sales team members for resolution. High School Diploma
or General Education Degree (GED) and prior sales support or
customer service experience preferred. Builders FirstSource is an
Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identify,
national origin, protected veteran status or status as an
individual with a disability. In compliance with the ADA Amendments
Act (ADAAA), if you have a disability and would like to request an
accommodation in order to apply for a position with Builders
FirstSource, please call or email: . Please do not send resumes to
this email address - it is intended only to be used to request an
accommodation in submitting an application for a job opening. EEO
THE LAW - English/Spanish EEO IS THE LAW - SUPPLEMENT -
English/Spanish Pay Transparency Provision - English/Spanish Other
details Job FamilySLSMKT Pay TypeHourly Prescott Valley AZ Lumber -
6601 E 2nd St (86314), 6601 E 2nd St, Prescott Valley, Arizona,
United States of America
Keywords: Builders FirstSource, Prescott Valley , Sales Support Rep I Inside Sales, Sales , Prescott Valley, Arizona
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