Remote Customer Care Agent (Seasonal/Full-Time hours) (Prescott Valley)

Company: Rollins
Location: Prescott Valley
Posted on: May 2, 2021

Job Description:

At Orkin, our purpose is to help protect the world where we live, work and play.We have a full-service National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.Our Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.The Successful Customer Care Agent will:* Manage and resolve customer inquiries by using available resources to research required information* Update job knowledge by studying changes as released by the field and participate in educational opportunities* Accurately process payments and answer billing inquiries* Influence customer to recognize the value in remaining or becoming a Rollins customer and offer solutions that meet their current needs* Develop and maintain positive business relationships with customers* Handle customer information responsibly and ensure customers' privacy as per FCC regulationsWe Offer* Variety of Schedules (Schedule may include nights, weekends, and holidays).* Two-week quality Training Program that equips you with the skills and knowledge to be successful.* Ongoing training to grow professionally.* Great pay and incentives ($14/hour plus 3% sales commission).* 401(k) plan with company match, employee stock purchase plan.This is a work from home/remote opportunity!Why Orkin Customer Contact Center (OCCC)?* Founded in 1901, Orkin Pest Control, we are a national residential and business service provider* We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM* Recession resistant business; sustained profitable growth; strong management* Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA* High energy, fun and collaborative work environment with a high performing inbound lead generation strategyAre you ready to write your ORKIN CAREER STORY?Requirements:We require ability to pass a drug screen and background check. Must pass pre-employment skill set assessment. Associated topics: dealer, gerber, inside sales, insurance agent, marketing, outbound, sales representative, telemarketer, telephone, telesales

Keywords: Rollins, Prescott Valley , Remote Customer Care Agent (Seasonal/Full-Time hours) (Prescott Valley), Sales , Prescott Valley, Arizona